Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 105 reviews)); "Good Benefits and can have a good team" ((in 84 reviews)); "Team itself is great." ((in 67 reviews)); "Great culture and hands on mentality" ((in 60 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 134 reviews)); "Low pay and unhappy overall" ((in 103 reviews)); "Awful company bad management awful treatment" ((in 97 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 80 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Nov 13, 2024

Bad management

Tour operator

Recommend

CEO approval

Business Outlook

Pros

Excelent Brand, recognize all over the world

Cons

Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team.

TUI Group Response

1y

We appreciate the time you took to share your feedback. We’re glad you value the strength and recognition of our brand. We acknowledge your concerns about management and clear objectives, and we’ll work to address these areas to support the success of our teams and sales. Your input is greatly appreciated—thank you! Best wishes from the TUI Employer Brand Social Media Team

3.0

Oct 11, 2024

Tui

Group accountant

Recommend

CEO approval

Business Outlook

Pros

Travel benefits, people and business networking.

Cons

Disjointed management structure and uncertainty of strategic direction

TUI Group Response

1y

We appreciate your feedback regarding our management and company structure. Your insights are invaluable to us and help us getting better. If you would like to provide more detailed feedback or suggestions on how we can do better in this regard, we encourage you to reach out to your HR department directly. You can also participate in one of the regular online LiveChats with senior leaders, where you have the opportunity to ask any questions and/or give feedback. We would also be happy to receive feedback directly to the management in our TUIgether employee engagement survey. Best wishes from the TUI Employer Brand Social Media Team

3.0

Sep 24, 2024

Good benefits and stability

Ux designer

Recommend

CEO approval

Business Outlook

Pros

Good benefits and stability of a very large company

Cons

Zero customer focused. Most decisions are made according to top management wishes

TUI Group Response

1y

We appreciate your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the customer experience. Best wishes from the TUI Employer Brand Social Media Team

Viewing 157 - 159 of 1,991 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

View job

Head of Digital Product

Hannover

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

View job

(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

View job

TUI Group

TUI Group reviews

Ratings by category

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Reviews by job title

Bad management

Tui

Good benefits and stability

Jobs at TUI Group

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