Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 108 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 103 reviews)); "Good Benefits and can have a good team" ((in 92 reviews)); "Team itself is great." ((in 70 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 126 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 102 reviews)); "Low pay and unhappy overall" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 81 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,991 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

May 19, 2025

Remote

Sales

Recommend

CEO approval

Business Outlook

Pros

Working from home Concessions Salary sacrifice - time off

Cons

Working weekends Working bank holidays

TUI Group Response

1y

Hi there, Thank you for taking the time to share your experience at TUI. It’s great to hear you’re enjoying the flexibility of working from home, our holiday concessions, and the ability to make the most of your time through salary sacrifice options. We understand that working weekends and bank holidays can sometimes be tough, and really appreciate your dedication. Thanks again for your feedback, it helps us continue to improve and support our colleagues. Best wishes from the TUI Employer Brand Social Media Team

5.0

May 19, 2025

Great company to work for

Cabin manager

Recommend

CEO approval

Business Outlook

Pros

Great people Management good Great lifestyle if it suits you

Cons

Shifts can be difficult at times Long duty days

TUI Group Response

1y

Hi there, Thank you for taking the time to share your feedback and for your long-standing contribution to TUI over the years. We’re really pleased to hear you had a positive experience with your team and management, and that the lifestyle worked well for you. We understand that shift patterns and long duty days can be challenging, and we appreciate your commitment in what can be a demanding role. Wishing you all the best for the future — and thank you again for being part of our journey. Best wishes from the TUI Employer Brand Social Media Team

3.0

May 8, 2025

Not perfect but not bad company

Marketing

Recommend

CEO approval

Business Outlook

Pros

Ok bonus depending on your band, good annual leave and if you like package holidays then the concession is great. Salary is middling for marketing, but teams are nice in the function and holidays are a nice product to sell.

Cons

The current ‘transformation’ is making people uneasy at the moment. Technology isn’t where it should be for a company like TUI, competitors are able to instigate change much quicker. Like any big company it also feels like shareholders are no. 1 priority despite being told employees and customers are on par!

TUI Group Response

1y

Thank you for taking the time to share your insights. It’s encouraging to hear you’ve had positive experiences with aspects like team culture, our holiday product, and employee benefits. We also appreciate your honest reflections on areas where we can improve, particularly around transformation, prioritisation, and technology. Feedback like yours is invaluable in helping us evolve. Best wishes from the TUI Employer Brand Social Media Team

Viewing 151 - 153 of 1,991 Reviews

Jobs at TUI Group

(Junior) Customer Service Manager (Guest Relation) (all gender) für die Marke Mein Schiff

Hamburg

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Head of Digital Product

Hannover

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI Group

TUI Group reviews

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Remote

Great company to work for

Not perfect but not bad company

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