Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

71% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 110 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 105 reviews)); "Good benefits and stability of a very large company" ((in 99 reviews)); "Team itself is great." ((in 67 reviews)); "Great culture and work ethic" ((in 61 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 127 reviews)); "Low pay and unhappy overall" ((in 105 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 97 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 35 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

71% would recommend to a friend

(1,990 total reviews)

Sebastian Ebel

69% approve of CEO

50% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jul 12, 2019

Great company - but incredible lack of diversity.

Digital specialist

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours Discount on travels Laidback culture in some offices (Luton, Stockholm, Rijkwijs). Outdated culture in Headofficee (Germany)

Cons

Way behind on tech advancements Lack of diversity (everyone in higher positions are white and most are male, very outdated way of management). Office is in Luton and not in London like competiting companies (Expedia, Booking, Aibrnb etc.). Lower salaries than competing companies

TUI Group Response

6y

Thank you for taking the time to provide us with your feedback. Inclusion and diversity are very much at the forefront of our business strategy and will continue to be an area we focus on. We feel as a business it is important to challenge ourselves to ensure that diversity and inclusion are a natural part of what we do, embedded in our culture, and in our hiring and operational processes. We wish you every success in your future career.

2.0

Nov 28, 2018

TUI Destination Experiences

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunities to work overseas and travel round the business. A lot of developments as they become more digital.

Cons

Behind the times and don't empower their junior staff to take decisions. Support and career progression depends on your manager. Don't always look after the best interests of their staff.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback. We wish you every success in your future career.

1.0

Sep 20, 2018

Horrible company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There isn't actually any at all.

Cons

No home life, all about work. They don't care about you having a life outside of work. Was unable to move to full time even though I was doing loads of overtime due to being understaffed. I was taken advantage of and was made to work longer than my hours and bank holidays as management didn't know apparently as I was a part timer. Felt forced to stay to hit target or would lose my job. Fought for a pay rise for years and never got one and even when leaving tried to not pay all monies due.

TUI Group Response

7y

Thank you for taking the time to provide us with your feedback, we wish you every success in your future career.

Viewing 118 - 120 of 1,990 Reviews

Jobs at TUI Group

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Hamburg

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Head of Digital Product

Hannover

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

Hamburg

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TUI Group

TUI Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great company - but incredible lack of diversity.

TUI Destination Experiences

Horrible company to work for

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