TUI Group reviews

3.7

72% would recommend to a friend

(1,995 total reviews)
avatar

Sebastian Ebel

70% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Good to start off in travel to learn destination knowledge, free online gp service

Cons

Worked here for a few years, starting pay is around €12.20 per hour and commission is dreadful €2 per €1000. They expect you to do sales, after sales, resolve in resort and post holiday issues and now act as a call centre in the shops too. Not enough hours in the day for the amount of work that is asked of you, changing rules so often you're never fully confident at what you do. You only start to receive concessions after 1 year and believe me it's not even worth it, it's a couple hundred to put towards a tui holiday with lots of T&C's as to what,where and when you can use it. They're also a lot more expensive than their competitors so you often lose sales because of that, high targets on not just holidays, but holiday extras and excursions too. And they way they watch everything you do its like working for big brother!!

3.0
Jan 16, 2024
Recommend
CEO approval
Business Outlook

Pros

There are a huge number of problems to solve! Autonomy given to solve these problems Colleagues can be collaborative depending on the department Some departments are quite innovative It can be fun and there are great colleagues across the world Aspirational product

Cons

My departments felt like a step back in time with outdated technologies and excel files abound Politics - it is a huge and complex organisation that makes it difficult to traverse and change is slow

avatar
TUI Group Response
2y
Thank you for taking the time to provide feedback on your experience with our company. We understand the importance of streamlined processes. We appreciate your feedback regarding our company structure. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
3.0
Jan 16, 2024

Good company but lacking in other areas

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunities to socialise and get to know people

Cons

Very high work loads Not very diverse Not much opportunity for growth/ promotion

Viewing 526 - 528 of 1,995 Reviews

Glassdoor has 3,033 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.