Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good Benefits and can have a good team" ((in 88 reviews)); "Team itself is great." ((in 78 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 140 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Awful company bad management awful treatment" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

3.0

Apr 1, 2024

Travel advisor

Recommend

CEO approval

Business Outlook

Pros

Booking holidays and staff discount

Cons

Long hours weekend work low pay

TUI Group Response

2y

We appreciate your review. It's good to hear that you enjoyed the staff discount benefits. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

3.0

Mar 29, 2024

A lot of phone calls

Sales & customer service consultant

Recommend

CEO approval

Business Outlook

Pros

- OK salary, mostly friendly clients

Cons

- Performance metrics determine bonus, old systems

TUI Group Response

2y

Thank you for taking the time to give feedback about your experience at TUI. We acknowledge your concerns about the performance metrics. We're committed to improving in these areas and appreciate your input in helping us do so. Best wishes from the TUI Employer Brand Social Media Team

5.0

Mar 29, 2024

Great Company

Senior retail manager

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Good benefits wellbeing focused Progression opportunities

Cons

No cons great company to work for

TUI Group Response

2y

We highly appreciate your feedback. Your positive feedback is encouraging! Best wishes from the TUI Employer Brand Social Media Team

Viewing 472 - 474 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

View job

Manager Brand international ROBINSON (m/f/d)

Hannover

View job

Karrieretag an Bord 2026

Hamburg

View job

Logistics & Facility Office Manager (all gender)

Berlin

View job

1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

View job

TUI Group

TUI Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Travel advisor

A lot of phone calls

Great Company

Jobs at TUI Group

TUI Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

TUI Group reviews FAQs

Jobs at TUI Group