Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 100 reviews)); "Good Benefits and can have a good team" ((in 88 reviews)); "Team itself is great." ((in 78 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 140 reviews)); "Low pay and unhappy overall" ((in 102 reviews)); "Awful company bad management awful treatment" ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 78 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 33 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,994 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Apr 10, 2024

Great place to work!

Machine learning engineer

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, great culture, interesting projects, encouragement for growth and learning, great people, satisfying salary.

Cons

No clear direction from leadership, constant change of priorities, new projects appearing and disappear in a matter of days, limited or no bonus scheme for the Greek side, even though this is a global company benefit, slow or no HR responses and processes, not diverse teams.

2.0

Apr 9, 2024

Ok

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Good Benefits Nice Customers okay uniform

Cons

Rude management favouritism Unfairness Rudeness from staff No one listens No progression

TUI Group Response

2y

Thank you for taking the time to give feedback about your experience at TUI. We acknowledge your concerns about the working situation and other concerns. We're committed to improving in these areas and appreciate your input in helping us do so. Best wishes from the TUI Employer Brand Social Media Team

2.0

Apr 6, 2024

Tui

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Fun travels, good people cool places

Cons

Bad pay, no autonomy, inconsistent work

TUI Group Response

2y

Thank you for taking the time to give feedback about your experience at TUI. We acknowledge your concerns about the performance metrics. We're committed to improving in these areas and appreciate your input in helping us do so. Best wishes from the TUI Employer Brand Social Media Team

Viewing 466 - 468 of 1,994 Reviews

Jobs at TUI Group

Intern (all gender) Destinations

Hamburg

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Manager Brand international ROBINSON (m/f/d)

Hannover

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Karrieretag an Bord 2026

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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1st Officer Hapag Lloyd Cruises (all gender)

Saarbrücken

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