Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 95 reviews)); "Good Benefits and can have a good team" ((in 85 reviews)); "Team itself is great." ((in 84 reviews)); "Great culture and work ethic" ((in 65 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary; overworked; little time to meet expectations of role" ((in 129 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Awful company bad management awful treatment" ((in 100 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 36 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jun 4, 2024

Poor Wellbeing

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

Overworked Not enough staff to cope with volume of customers. Every single thing is measured extremely hight pressure and no consideration for staff wellbeing

Cons

Colleagues are the best in the business (shop level)

TUI Group Response

1y

Thank you for taking the time to leave a review. We are sorry to hear your experience has not been as positive as we strive for. We appreciate your feedback regarding your experience with the workload at our company. We understand that maintaining a healthy work-life balance is essential and therefore workload concerns are something we take seriously. We are committed to creating a work environment where our colleagues can thrive, grow, and enjoy their work. To facilitate this, we offer many tools/programmes to support employee wellbeing, e.g., network groups, training, wellbeing day, fitness groups, employee assistance phone lines or hybrid working. However, we take all feedback on board to continuously improve.

4.0

May 31, 2024

Very good company culture

Product owner

Recommend

CEO approval

Business Outlook

Pros

Company culture Personal development Very nice office environment

Cons

Sometimes difficult to understand the company goals

TUI Group Response

2y

We appreciate your review. It's good to hear that you had a positive experience with us. Thank you for your feedback, it will help us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team

5.0

May 30, 2024

Great company

Travel consultant

Recommend

CEO approval

Business Outlook

Pros

-Fab team -progression opportunities -salary

Cons

-commission and bonus structure- unrealistic targets

TUI Group Response

2y

Thank you for leaving a review about your experience at TUI. We appreciate your feedback and will take this on board. Best wishes from the TUI Employer Brand Social Media Team

Viewing 418 - 420 of 1,993 Reviews

Jobs at TUI Group

Kinderbetreuung (w/m/d) | Kids oder Baby Club | Arbeiten im Ausland

Hannover

View job

Childcare & Activities Host | Qualified | Holiday Village Mallorca | Local Residents

Hamburg

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Working Student (all gender) Touristic für die Marke Hapag-Lloyd Cruises

Hamburg

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) im Großraum Hamburg

Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) in Mainz

TUI Group

TUI Group reviews

Ratings by category

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Reviews by job title

Poor Wellbeing

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