Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

72% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (99) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 106 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 102 reviews)); "Good Benefits and can have a good team" ((in 89 reviews)); "Team itself is great." ((in 80 reviews)); "Great culture and hands on mentality" ((in 66 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and bonus scheme" ((in 137 reviews)); "Low pay and unhappy overall" ((in 109 reviews)); "Awful company bad management awful treatment" ((in 99 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 77 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What are the top reviewed TUI Group locations?

Hannover , Hamburg , Berlin , Frankfurt am Main , Stuttgart , Langenhagen , München , Bremen , Trier , Mönchengladbach , Boltenhagen , Essen , Köln , Sylt

TUI Group reviews

3.7

72% would recommend to a friend

(1,993 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,993 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Jul 10, 2024

Pay doesn't reflect how many arms you need to have grown

Assistant retail manager

Recommend

CEO approval

Business Outlook

Pros

Late seats, concession scheme (although not same in all areas of the company), supplier point schemes,

Cons

Do the job of 5 people, customer service at risk due to having to answer phones while with customers, too many jobs to do in a day with little staff to complete, higher level/regional management are a joke and have a click of people - if your not within that god help you! Money doesn't reflect the work you do, culture of cronyism. Work life balance is not the best.

TUI Group Response

1y

We appreciate the time you took to share your feedback. We understand that a heavy workload can impact your wellbeing, and we encourage you to reach out to your HR department directly if you'd like to discuss your concerns further or have suggestions on workload management. We also recommend that you talk directly with your manager and bring this up in our "Bi-annual Talent Lifecycle conversation "Great Place to Grow" Best wishes from the TUI Employer Brand Social Media Team

5.0

Jul 10, 2024

awesome place to work and grow

Contact center agent

Recommend

CEO approval

Business Outlook

Pros

Remote and destination jobs all over the world

Cons

There are no downsides at all with working here

TUI Group Response

1y

Thank you for your positive feedback! We look forward to ensuring you continue to have a great experience with TUI. Best wishes from the TUI Employer Brand Social Media Team

4.0

Jul 8, 2024

Pilot

Airline pilot (captain)

Recommend

CEO approval

Business Outlook

Pros

Good pay and conditions, benefits

Cons

Can work weekends and public holidays

TUI Group Response

1y

Thank you for taking the time to give feedback about your experience at TUI. It's great to hear you enjoy the TUI benefits. Best wishes from the TUI Employer Brand Social Media Team

Viewing 397 - 399 of 1,993 Reviews

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(Junior) Customer Service Manager (Guest Feedback) (all gender) für die Marke Mein Schiff

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Ausbildung zum Tourismuskaufmann mit Schwerpunkt Reisevermittlung (m/w/d) im Großraum Hamburg

TUI Group

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Pay doesn't reflect how many arms you need to have grown

awesome place to work and grow

Pilot

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