Does TUI Group pay their employees well?

According to anonymously submitted Glassdoor reviews, TUI Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at TUI Group. This rating has been stable over the past 12 months.

How satisfied are employees working at TUI Group?

70% of TUI Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TUI Group 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at TUI Group?

Cabin Crew (157) , Travel Advisor (98) , Travel Agent (84) , Customer Service Representative (71) , Travel Consultant (66) , Cabin Crew Member (47) , Manager (36) , Hotel Representative (33) , Product Manager (27) , Airport Representative (25) , Assistant Manager (20) , Senior Software Engineer (20) , Business Analyst (19) , Sales Representative (19) , Software Engineer (19)

What are the pros of working at TUI Group according to real employee reviews?

"Great people regionally and nationally" ((in 109 reviews)); "Great colleagues within the hangar to work it Good shift pattern to have summers off Good holiday benefits" ((in 107 reviews)); "Good benefits and stability of a very large company" ((in 94 reviews)); "Team itself is great." ((in 75 reviews)); "Great culture and work ethic" ((in 62 reviews))

What are the cons of working at TUI Group according to real employee reviews?

"Low salary and some unrealistic targets" ((in 136 reviews)); "Low pay and unhappy overall" ((in 104 reviews)); "Poor management and lack of concrete objectives, which jeopardise the success of sales and the stability of the team." ((in 98 reviews)); "Long hours and no lunch break is ever taken without being rushed back (if in a busy store like me)" ((in 76 reviews)); "Not much you can do if you have a bad team leader or a bad manager." ((in 34 reviews))

What are employees saying about TUI Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TUI Group layoffs and their outlook for job security at TUI Group in 2026.

What TUI Group locations have received the highest employee ratings?

Frankfurt am Main , Hannover , Hamburg

TUI Group reviews

3.7

70% would recommend to a friend

(1,989 total reviews)

Sebastian Ebel

69% approve of CEO

51% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.7

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.3

Senior management

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 26, 2026

good company

Airport representative

Recommend

CEO approval

Business Outlook

Pros

enjoyed the staff moral good company to work for

Cons

not much relevant training or any perks for seasonal staff

TUI Group Response

3mo

Thank you for taking the time to share your feedback following your time with us as an Airport Representative. We’re really pleased to hear that you enjoyed the team morale and felt that TUI was a good company to work for. We also appreciate your comments regarding training and perks for seasonal colleagues. Seasonal roles are a vital part of our operation, and we’re continually reviewing how we can enhance the support, development opportunities and overall experience for colleagues in these positions. Thank you again for your contribution during your time with TUI, and we wish you all the very best for the future. Best wishes from the TUI Employer Brand Social Media Team

4.0

Jan 26, 2026

positive

Software developer

Recommend

CEO approval

Business Outlook

Pros

good company, good culture, good people

Cons

no obvious cons, maybe progression is less linear in some roles

TUI Group Response

3mo

Thank you for your positive feedback. We’re really glad to hear you’re enjoying the culture and the people you work with. We also appreciate your comments on career progression and will continue working to make development opportunities as clear and supportive as possible. TUI Employer Brand Social Media Team

3.0

Jan 23, 2026

Decent money, rubbish job

Ccustomer service representative

Recommend

CEO approval

Business Outlook

Pros

Concessions toward holidays Generous annual leave

Cons

Limited to how we can help customers False sense of support when it comes to personal mental health

TUI Group Response

3mo

Thank you for taking the time to share your feedback and for the years you spent with us. We’re really pleased to hear you valued the holiday concessions and annual leave, as these are important parts of how we support our colleagues. We’re sorry to hear that parts of your experience didn’t meet expectations, particularly around customer support limitations and mental health support. We take feedback like this seriously and are continuously reviewing how we empower our teams and strengthen wellbeing support across the business. We wish you all the best for the future and appreciate your contribution during your time with us. TUI Employer Brand Social Media Team

Viewing 37 - 39 of 1,989 Reviews

Jobs at TUI Group

(Junior) Quality Manager (all gender)

Hamburg

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Hotel Operations Administrator (all gender)

Hamburg

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Logistics & Facility Office Manager (all gender)

Berlin

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Karrieretag an Bord 2026

Hamburg

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Accountant (all gender) - Ship Related Accounting

Hamburg

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TUI Group

TUI Group reviews

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positive

Decent money, rubbish job

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