TUI Group reviews

3.7

70% would recommend to a friend

(1,990 total reviews)
avatar

Sebastian Ebel

69% approve of CEO

51% positive business outlook

TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,990 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Feb 2, 2026

Great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working Fun Rewarding work

Cons

I do not have any

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TUI Group Response
4mo
Thank you for taking the time to share your feedback. We are pleased to hear that you enjoy our flexible work environment.
5.0
Feb 1, 2026

Good pay no commute

Recommend
CEO approval
Business Outlook

Pros

Local base so no commute, range of Ling Haul and Short Haul. Full time around 72 days holiday per annum. £2500 to spend on a holiday each year. Dependent on length of service.

Cons

Company is imbedded in ageism. Any promotion is given in length of service so that only older people are accepted. So career progression is non existent. Practical Training Facilities haven’t been updated since the 90’s old Airbus aircraft with Airtours seats. No Dreamliner Mock up cabin. Which is really bizzare.

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TUI Group Response
3mo
Thank you for sharing your feedback and for your continued contribution over more than 10 years with TUI. We’re really pleased to hear that you value the local base, variety of long and short haul flying, holiday allowance and travel benefits. Providing competitive benefits and flexible base options is an important part of supporting our Cabin Crew community. We also take your concerns seriously. We are committed to providing equal opportunities for progression based on skills, performance and potential. Feedback regarding perceptions of fairness in promotion processes is important and helps us review how clearly and consistently we communicate criteria and development pathways. Your comments regarding training facilities are also noted. Ensuring our training environments effectively support operational excellence and colleague development is a priority, and investment decisions are continually reviewed across the business. Thank you again for taking the time to provide detailed feedback and for your ongoing commitment to TUI. Best wishes from the TUI Employer Brand Social Media Team
4.0
Jan 28, 2026

Amazing people

Recommend
CEO approval
Business Outlook

Pros

Super fun, lots of days off

Cons

Takes a while to get long haul and even then is minimum rest

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TUI Group Response
4mo
Thank you for taking the time to share your experience with us. We’re really pleased to hear that you’ve enjoyed the team environment, the social side of the role, and the work–life balance that comes with the roster. Creating a supportive and enjoyable workplace for our cabin crew is something we care deeply about. We also appreciate your honest feedback regarding long-haul opportunities and rest periods. We understand this can be a frustration. Feedback like yours is important as we continue to review how we support crew progression and wellbeing. Best wishes from the TUI Employer Brand Social Media Team
Viewing 34 - 36 of 1,990 Reviews

Glassdoor has 3,025 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.