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      TUI Group

      Engaged Employer

      TUI Group reviews

      3.7

      72% would recommend to a friend

      (1,992 total reviews)
      avatar

      Sebastian Ebel

      69% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      TUI Group has an employee rating of 3.7 out of 5 stars, based on 1,992 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      Aug 29, 2024

      Great company

      Travel advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly team, good work life balance

      Cons

      I wasn’t able to get full time in my branch

      avatar
      TUI Group Response
      1y
      Thank you so much for you review! We are pleased to hear that you had a friendly team and good work like balance during your time as a Travel Advisor at TUI! We acknowledge all your feedback as this helps us to continuously improve. Best wishes from the TUI Employer Brand Social Media Team.
      4.0
      Aug 27, 2024

      A good company - people work for TUI for years and I can see why. You need a passion for travel and a skill for sales.

      Travel advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      A good company - people work for TUI for years and I can see why. You need a passion for travel and a skill for sales. - There is lots of support and training opportunities - A good community feel. I've met some lovely people in the company who are always willing to help and support you - either in person or over teams. - If you're a hard worker/ work in a busy shop you can make a lot of commission. - Not working the typical Monday - Friday sometimes proves useful - Pretty fun job as you get to chat about holidays all day and give you inspiration for your next one! - You learn a lot about the travel industry, keeps you up to date with world affairs and of course keeps your geography skills fresh. - I've had so many lovely interactions with customers and heard so many wonderful ad interesting stories about people's lives

      Cons

      - Not much opportunity for career growth. - You'll work most weekends in a month. In my interview I was told I'd work one weekend a month but after being here for 8+ months it's been closer to working 2/3 weekends a month. You have to push for full weekends off and make sure you request them off in advance. - I've been in situations before where I've been pressured into pestering customers in order to get a sale out of them when I can clearly see the holiday isn't right for them/ I know they'll book just not immediately. - Some managers put their targets above the customers best interest. - Can be cliquey. - It's a customer facing job so you will probably be shouted at or

      avatar
      TUI Group Response
      1y
      Thank you for taking the time to share feedback about your experience at TUI as a Travel Advisor. We are pleased to hear that you are enjoying your time at TUI and receiving lots of support and training opportunities. We acknowledge your concerns about career growth and work structure. We appreciate this feedback and encourage you to actively discuss your work structure and career growth with your manager. Our "Great Place to Grow" conversations provide a good occasion and a more structured way to pick this up. We really value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team.
      5.0
      Aug 24, 2024

      Fantastic Place for Career Growth

      Android software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company invests in its employees' growth through various training programs, mentorship, and clear career progression paths.

      Cons

      I haven't encountered any significant cons during my time here.

      avatar
      TUI Group Response
      1y
      Thank you for taking the time to leave a review, we're glad to hear you're enjoying your time with us so far! Wishing you the best with your career at TUI. Employer Brand Social Media Team
      Viewing 361 - 363 of 1,992 Reviews
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      ReviewsTUI Group reviews

      Glassdoor has 3,028 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.