TUI Group

4.0

Aug 27, 2024

Recommend

CEO approval

Business Outlook

Pros

A good company - people work for TUI for years and I can see why. You need a passion for travel and a skill for sales. - There is lots of support and training opportunities - A good community feel. I've met some lovely people in the company who are always willing to help and support you - either in person or over teams. - If you're a hard worker/ work in a busy shop you can make a lot of commission. - Not working the typical Monday - Friday sometimes proves useful - Pretty fun job as you get to chat about holidays all day and give you inspiration for your next one! - You learn a lot about the travel industry, keeps you up to date with world affairs and of course keeps your geography skills fresh. - I've had so many lovely interactions with customers and heard so many wonderful ad interesting stories about people's lives

Cons

- Not much opportunity for career growth. - You'll work most weekends in a month. In my interview I was told I'd work one weekend a month but after being here for 8+ months it's been closer to working 2/3 weekends a month. You have to push for full weekends off and make sure you request them off in advance. - I've been in situations before where I've been pressured into pestering customers in order to get a sale out of them when I can clearly see the holiday isn't right for them/ I know they'll book just not immediately. - Some managers put their targets above the customers best interest. - Can be cliquey. - It's a customer facing job so you will probably be shouted at or

TUI Group Response

Thank you for taking the time to share feedback about your experience at TUI as a Travel Advisor. We are pleased to hear that you are enjoying your time at TUI and receiving lots of support and training opportunities. We acknowledge your concerns about career growth and work structure. We appreciate this feedback and encourage you to actively discuss your work structure and career growth with your manager. Our "Great Place to Grow" conversations provide a good occasion and a more structured way to pick this up. We really value your input, as it helps us identify areas where we can improve the employee experience. Best wishes from the TUI Employer Brand Social Media Team.

A good company - people work for TUI for years and I can see why. You need a passion for travel and a skill for sales. - Travel Advisor TUI Group Employee Review

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