TJ Maxx reviews

- When moving up store and learning new skills there is no pay increase unless promoted to coordinator. - Low pay and low pay increases. About 25 cents a year. - A lot of responsibility for pay - Sometimes understaffed - Customer service rules are more like guidelines and cause confusion among customers and employees. - Store Rules in general are treated like guidelines and cause confusion among employees. - Management can be either really good or really bad depending on store. - Rules are not uniform among all stores including sister stores Marshalls and Homegoods.

- For a multi-billion dollar company, you wonder why some stores look so run-down - no benefits for PT and very low pay increases. - You're always changing the store around, which seriously irritates the customers at times, and even you - full-time hours are at 30, and sometimes you struggle to get those - they blatantly prefer PT workers over FT because they are cheaper, especially over the holidays. They would ironically have all the coordinators off on holidays and double up on cheaper labor. - Policy changes SO often that customers have NO idea how to return items. and employees can't keep up during certain "roll outs" of policy experimentation. - Customer Service/Company does NOT back up their knowledgable employees when it comes to taking back merchandise. Which makes management turn into push overs and your staff look like idiots.