T.K. Maxx reviews

3.7

71% would recommend to a friend

(3,774 total reviews)
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Ernie Herrman

72% approve of CEO

50% positive business outlook

T.K. Maxx has an employee rating of 3.7 out of 5 stars, based on 3,774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T.K. Maxx employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Apr 25, 2018

Store Associate at TKMAXX

Recommend
CEO approval
Business Outlook

Pros

The hourly rate is good as it was around £7.50 I think by the end of my four years there. If you have good managers it can be an amazing environment to work in but managers are always being moved to other stores. 10% employee discounts (just for you and your partner) and 20% discount weekends for family and friends a few times throughout the year.

Cons

Management and their inconsistent rules towards certain employees, a lot of favouritism. The way tasks are split between employees are unfair e.g. on one floor you could be the only employee maintaining, yet on the other floor there could be three employees with the same amount of experience as you. The managers and certain employees can have as many conversations as they like, but if certain other employees do the same there'll be a lot of whispering behind people's backs, management is not upfront at all. Team leaders/ managers are constantly changing. A lot of customers have no respect for employees/products.

2.0
Apr 24, 2018

Many promises

Recommend
CEO approval
Business Outlook

Pros

Family spirit within the employees

Cons

No stability; your opinion does not matter; the "rulebook" does not adjust to the market they operate in

4.0
Apr 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Very busy environment with lots to do. You will never be standing there doing nothing. Team leaders and managers are very helpful in training you on whatever department you work on (e.g. cashier, changing room, and stocking different departments). These managers are very patient and will continue to explain things, even if you do them wrong.

Cons

The busy environment can be overwhelming at times, and sometimes you have multiple tasks which you have to complete all at once (e.g. two customers asking for queries at the same time, whilst serving another customer). Another con of working at Tk Maxx is that some of the customers can be abusive and dangerous, if you are working in a less affluent area. Always learn how to diffuse these situations and be ready to call management if something goes wrong.

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Glassdoor has 4,407 T.K. Maxx reviews submitted anonymously by T.K. Maxx employees. Read employee reviews and ratings on Glassdoor to decide if T.K. Maxx is right for you.