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      Sixt

      Engaged Employer

      Sixt reviews

      3.6

      64% would recommend to a friend

      (1,384 total reviews)

      Alexander Sixt and Konstantin Sixt

      72% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Sixt has an employee rating of 3.6 out of 5 stars, based on 1,384 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sixt employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

      Reviews by job title

      1K reviews
      1.0
      Oct 23, 2016

      CSA

      Csa
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your 40 hours. Discount on rentals. The scheduling is good. Some of the customers are repeat customers. That's all!!!

      Cons

      The work environment is horrible. You will speak to a manager about your personal life or a situation and the whole branch knows your business. The greeters are treated like slaves. They are there to do everyone else job. They had them a key n tell them to go get the car some of the cars aren't even in the right spot. They are out in the rain soak and wet and will be the only person with no help. From managers nothing because no one wants to get wet from the rain. The RSA's that been there for a couple of years take advantage of the branch they leave when ever they see a customer walk in. They pick and choose which customer they feel will make their #s higher. They will leave early for their shifts and managers won't say anything. I had one RSA that spoke Spanish but when a customer came up to her counter she acted like she didn't because he wasn't going to bring her #s up so he was sent to another RSA. They add stuff to people's contract to meet their #s. Never have I worked for a company where your business is all over the branch.

      avatar
      Sixt Response
      9y
      We appreciate your feedback. During your time with Sixt, we are glad that you enjoyed the full time opportunity and took advantage of our great employee/ family and friends discounts that we offer. In regards to the Greeter role, the job duties for this position are very broad. As listed in the job description, the Greeter’s responsibilities are to “handle different situations on a daily basis” and “direct customers in the right direction based on their needs.” As discussed during the interview process, Greeters will be in and out of the branch all day. They are expected to bring cars around to the customers, show them the features of the vehicle, answer any customer questions, and make customers feel comfortable when entering the branch. Therefore, we expect our employees to do everything they can for the customer. Unfortunately, this may mean getting out in the rain, which we realize is not ideal, but is necessary for our guests. We are concerned to hear this additional information regarding our branch. We will do our best to further investigate your concerns. You can be assured that if this fraudulent activity where to take place, our management team will address the employee, if not done already. This is unacceptable and is grounds for immediate termination. Once again, thank you for reviewing Sixt and we wish you the best in your future endeavors!
      2.0
      Oct 12, 2016

      Don't buy into the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training for 4 days in Ft.Lauderdale with hotel and car provided. The discounts for employees renting cars was the best part of the job. If you're in a well performing branch your commissions opportunities will be high and there is no cap.

      Cons

      This company has shut down branches just as quickly as they threw them up in the USA. Managers are often incompetent and are moved around from branch to branch almost monthly in attempts to save the sinking ships. Due to the policies cars are stolen from this company very often. Operations are poorly ran and often results in very long lines, wait times, and shortages of cars which results in employees catching the wrath of angry customers who have to wait hours for cars they have reserved or prepaid, or at times cars that we never had in the first place that was promised to them by the website. The website also doesn't update policies and will allow customers to book and prepay for vehicles they don't qualify for and agents don't have the authority to refund any charges. Only managers can do that and though some SIXT locations are 24 hours, there is only management on duty M-F from 9-5. SIXT screws over the customers which screws over the employees that are constantly getting chewed and cursed out by angry customers.

      avatar
      Sixt Response
      9y
      Thank you for your feedback. During your time at Sixt, we are happy to know that you enjoyed the discounts and earning potential offered as well as the benefits of training. We realize that the Rental Sales Agent position at Sixt is a very influential part of our business, therefore, we strive to provide beneficial incentives and implement reward systems. As you mentioned, over the past year Sixt has focused efforts on building business in “sexy cities” that are considered very metropolitan and desirable for business travel and vacationers. Due to this we have separated ourselves from locations that do not fit into this mold. As a new company in the United States market we are still innovating and improving processes, however, we do not see this as failure but more of a growth experience. Rental Sales Agents do need to be prepared for difficult situations, as with all retail spaces and rental car companies. Due to this, our interviewing and training processes are tailored to give new hires a snapshot of what challenges they may encounter and how to adapt. For example, depending on walk-ins, seasonality, late returns, and so forth, we may not have a car class that a customer is specifically looking for. However, Agents and Management/Supervisors will work together to get the best for each customer and forecast and plan for these instances. We agree, there is always room for improvement and this is something that we are working on across the United States. We appreciate your feedback and will continue to strive for the best service!
      5.0
      Sep 25, 2016

      Manager trainee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      Long hours, the pay could be a little better

      avatar
      Sixt Response
      9y
      Thank you for taking the time to review the Management Trainee role! We are happy that you had a great experience with Sixt. As a management trainee you are correct, the hours are about 50 hours per week due to the entrepreneurial spirit of the role and the condensed 1 year training process. However, as you move forward with the company your base pay increases and you also receive bonuses based off of your branches performance! This has proved to be very lucrative and rewarding for our team. We appreciate the feedback and wish you the best in your future endeavors!
      Viewing 1234 - 1236 of 1,384 Reviews
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