CSA - CSA Sixt Employee Review

1.0
Oct 23, 2016
Recommend
CEO approval
Business Outlook

Pros

You get your 40 hours. Discount on rentals. The scheduling is good. Some of the customers are repeat customers. That's all!!!

Cons

The work environment is horrible. You will speak to a manager about your personal life or a situation and the whole branch knows your business. The greeters are treated like slaves. They are there to do everyone else job. They had them a key n tell them to go get the car some of the cars aren't even in the right spot. They are out in the rain soak and wet and will be the only person with no help. From managers nothing because no one wants to get wet from the rain. The RSA's that been there for a couple of years take advantage of the branch they leave when ever they see a customer walk in. They pick and choose which customer they feel will make their #s higher. They will leave early for their shifts and managers won't say anything. I had one RSA that spoke Spanish but when a customer came up to her counter she acted like she didn't because he wasn't going to bring her #s up so he was sent to another RSA. They add stuff to people's contract to meet their #s. Never have I worked for a company where your business is all over the branch.

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Sixt Response
9y
We appreciate your feedback. During your time with Sixt, we are glad that you enjoyed the full time opportunity and took advantage of our great employee/ family and friends discounts that we offer. In regards to the Greeter role, the job duties for this position are very broad. As listed in the job description, the Greeter’s responsibilities are to “handle different situations on a daily basis” and “direct customers in the right direction based on their needs.” As discussed during the interview process, Greeters will be in and out of the branch all day. They are expected to bring cars around to the customers, show them the features of the vehicle, answer any customer questions, and make customers feel comfortable when entering the branch. Therefore, we expect our employees to do everything they can for the customer. Unfortunately, this may mean getting out in the rain, which we realize is not ideal, but is necessary for our guests. We are concerned to hear this additional information regarding our branch. We will do our best to further investigate your concerns. You can be assured that if this fraudulent activity where to take place, our management team will address the employee, if not done already. This is unacceptable and is grounds for immediate termination. Once again, thank you for reviewing Sixt and we wish you the best in your future endeavors!

Explore other reviews about Sixt

5.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent work environment, helpful managers

Cons

It only takes one or two customer reviews to affect you negatively. Disproportionate to the number of customers you handle.

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Sixt Response
2mo
Dear former employee, thank you for sharing your experience with us in Phoenix. We're glad to hear that you enjoyed the work environment and found our managers helpful during your time with Team Orange. We also hear your feedback on the impact of customer reviews on individual performance metrics. We understand this can feel disproportionate at times, and it's valuable input as we continuously review how we measure and support our teams. We wish you all the best in your next role. Best regards
3.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

• Strong learning experience in business operations, especially P&L, pricing, and revenue growth • Opportunity to work with talented and driven colleagues • Clear performance structure with defined KPIs and bonus incentives • Fast-paced environment that builds resilience and management skills • Good exposure to leadership communication and corporate expectations

Cons

• High-pressure, top-down culture with constant focus on results • Middle management roles can feel unsupported despite high expectations • Disciplinary actions sometimes felt excessive for minor issues • Workplace culture included gossip and lack of professionalism at times • Limited coaching and development—more focus on outcomes than guidance • Bonus structure can be difficult to fully achieve due to split KPIs • Customer service metrics felt unrealistic to consistently control • Perception of over-policing performance (both under- and over-performance scrutinized) • Advancement expectations are aggressive; may not be ideal for those not seeking rapid promotion • Frontline employees appear prioritized over management support

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Sixt Response
2mo
Dear former employee, thank you for taking the time to share such a balanced and thoughtful review after your time with us in Los Angeles. We're glad to hear that you valued the learning opportunities, the talented colleagues, and the clear performance structure. At the same time, we take your concerns seriously – particularly around management support, coaching, and the fairness of our bonus and disciplinary structures. A high-performance environment should come with the right guidance and your feedback is valuable as we continue to develop a culture at Team Orange where both results and people matter. If you'd like to share more in confidence, feel free to reach out at talents@sixt.com. We wish you all the best in your next chapter. Best regards
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