ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 24, 2025

Excellent onboarding and great culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Superb onboarding experiencing also due to the use of ServiceNow's own software exactly for this, supported by a welcoming and employee-oriented culture. Strong product and very positive outlook in difficult times regarding the world economic situation.

Cons

if you don't like high performance, you won't like it.

3.0
Feb 27, 2025

Ok

Recommend
CEO approval
Business Outlook

Pros

Great product, great people, great time.

Cons

A lot of hypergrowth and Missmanagement

4.0
Jan 9, 2025

Partner manager

Recommend
CEO approval
Business Outlook

Pros

With a commission a salary is fair enough. Friendly working atmosphere.

Cons

No part-time opportunities in sales. Not so easy to change a position inside the company, people from outside are preferred.

Viewing 13 - 15 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.