Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (380) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 176 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "Quiet layoffs: Both contractors and full" ((in 26 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

ServiceNow reviews

4.0

77% would recommend to a friend

(5,747 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Jul 14, 2023

Ingrations hyd product support is worst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

shares that they give during offer

Cons

micro management favourism your life will be hell..if you are in product support speacially integrations hyderabad managment doesnt have empathy caste/ region based politics favouratism..undercover your life will be hell..

4.0

Jun 1, 2023

Great company, lackluster tech

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Culture and work life balance are nice Decent pay and benefits

Cons

Low level managers are not the best Product and design all over the place Some proprietary tech makes engineering so so

5.0

May 3, 2023

Great growing company

Senior staff software engineer

Recommend

CEO approval

Business Outlook

Pros

* Good work life balance (depending on what part of the business you're in) * Opportunity for growth - I've seen many people move up the ranks internally. For better or worse, much of the management of SN is internal.

Cons

* Some politics that are probably typical of a growing company * Aging technical infrastructure - no real opportunities to work with the latest and greatest tech

Viewing 670 - 672 of 5,747 Reviews

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Ingrations hyd product support is worst

Great company, lackluster tech

Great growing company

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