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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.0

      77% would recommend to a friend

      (5,747 total reviews)
      avatar

      Bill McDermott

      89% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,747 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      2.0
      Sep 29, 2023

      No direction

      Solutions consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is good, people are nice.

      Cons

      Business unit has no clear direction. Training and onboarding is poor. Expectations are not clear or consistent across teams.

      5.0
      Aug 10, 2023

      Amazing!

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing culture and even better technology stack. Rate of growth and leadership is inspiring and a great place to be from a learning and earning perspective. Like lots of others I joined from one of the even bigger tech houses and haven’t looked back 1 year+ in! I have never sold a technology that (most) C-Suites are as invested in and focused on as ServiceNow. The sales focused culture and senior resource here to support on deals makes this a great place to be!

      Cons

      Change is constant but to be expected given growth, partner network is also questionable in places but just catching up. First 6 months are a baptism of fire for most given the amount you have to learn and complexity within customers. I worked (and still do) some silly hours but you get out what you put in.. quarterly well-being days off make up for this too.

      Viewing 667 - 669 of 5,747 Reviews
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      ReviewsServiceNow reviews

      Glassdoor has 6,687 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.