ServiceNow reviews

4.0

77% would recommend to a friend

(5,744 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Good for freshers only and

Cons

If ur experienced in java and they don't use it. and u will loose ur skill

5.0
Mar 1, 2024
Recommend
CEO approval
Business Outlook

Pros

Our motto is "hungry and humble" and that really describes the culture here. There's a culture of collaboration and helping others, I've been here about 4.5 years and I've never been made to feel dumb for asking a question. There are no jerks here, it's truly amazing. I've worked at a LOT of other places and this is by far the best place I've ever worked, I'm planning to work here until I retire. I could go on and on, great leadership, pay and benefits (including stock options), flexibility, opportunities. But nothing beats the culture here.

Cons

It's a challenging job, the bar is high. I also work a lot with folks overseas, they're wonderful but the time difference is a bit of a drag.

2.0
Feb 27, 2024

Can see the culture change

Recommend
CEO approval
Business Outlook

Pros

Good salary and perk Health insurance Stocks Nice office Free snacks and drinks if you go to office Job security

Cons

Has become more bureaucratic over the last few years and just turning into another big corporate which is manager heavy. Lack of direction and feel like the inspiration and strategies from the executive team is lost in translation to the lower levels. Lack of innovation and job roles are very vague, you might end up doing admin work only though you are hired as a technologist

Viewing 655 - 657 of 5,744 Reviews

Glassdoor has 6,683 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.