ServiceNow reviews

4.1

79% would recommend to a friend

(5,733 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Dec 8, 2020

depends on you

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good compensation, esp. if receiving equity. strong product sells itself, still on growth trajectory. easy to figure out how to avoid internal drama.

Cons

culture a marketed, artificial facade, reality is bland workplace and toxic core. at director level and above, the number of horrible people grows a lot . money has made a lot of so-so or ok people arrogant and forgiven immature and bad behavior.

5.0
Oct 22, 2020
Recommend
CEO approval
Business Outlook

Pros

ServiceNow is a high growth business, it's exciting to be here, change is constant, opportunity is everywhere, it's a great place to grow your career and capability, the company invests in its people and cares about their wellbeing, customers love our products.

Cons

the work is very full-on, with change being constant its the sort of company where you need to be comfortable with being uncomfortable, that doesn't suit everyone

3.0
Oct 1, 2020
Recommend
CEO approval
Business Outlook

Pros

Great people Good work life balance Unlimited vacay HR/Management does a good job protecting employees

Cons

Internal frameworks are full of bugs and you aren't allowed to use open source code (it is highly frowned upon & requires special dispensation) Backwards compatibility leads to a lot of legacy/dead code that you have to build on top of

Viewing 574 - 576 of 5,733 Reviews

Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.