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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      79% would recommend to a friend

      (5,733 total reviews)
      avatar

      Bill McDermott

      91% approve of CEO

      74% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.8

      Career opportunities

      3.7

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,733 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      4.0
      Jul 9, 2021

      Great Company; Horrible Middle Management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I truly believe this is a wonderful company to work for, they have great benefits and really put the work in as far as Diversity, Inclusion and Belonging.

      Cons

      I’ve heard from many people on different teams that they deal with ineffective middle management, myself included. Everyone at the Senior Director level and above is just focused on climbing the ranks and so they concentrate on bloating the levels beneath them rather than finding quality management.

      4.0
      Jun 14, 2021

      Not too bad

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - My team is not overly busy - Unlimited time off (1 month max limit recommended to managers) - Manager is understanding of work life balance - Coworkers are chill and fun - Work from home is pretty allowed. Especially during and after covid

      Cons

      - There is not a lot of communication from VPs down to teams - Managers arent very well at helping you move up through to your promotion - Different teams have different work loads. Some times crazy busy loads. It depends on the manager, team and department. Unfortunately, work life balance is hit or miss depending on the team. - Similar to getting help to be promoted, you dont really ever get assigned any new responsibilities or roles, everyone just has to wait or be in a good relationship with the director to get recognized for promotion. - Entry level positions are only posted and given to interns. Very few are ever posted externally. - Switching to a remote role is limited based department director and based on the destination being close to an SN office

      Viewing 565 - 567 of 5,733 Reviews
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      Glassdoor has 6,671 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.