Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 792 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 455 reviews)); "Great people and product at ServiceNow" ((in 404 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 400 reviews)); "Good pay and stock options" ((in 266 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 172 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 126 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 32 reviews)); "Bill and P4 have decided no layoffs but to cut costs, the incompetent managers have been asked to identify so" ((in 30 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,741 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

5.0

Sep 10, 2025

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work culture Pay Stock options

Cons

Nothing I can think of.

3.0

Sep 10, 2025

Good company

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Work life balance Benefits Tech

Cons

None i observed till now

5.0

Sep 10, 2025

ServiceNow

Senior talent sourcer

Recommend

CEO approval

Business Outlook

Pros

Working at ServiceNow has been a truly positive experience. The culture is supportive and collaborative, with leadership that genuinely listens and encourages people to grow. I’ve always felt valued as part of the team, and there’s a strong sense of purpose in the work we do. Flexibility is another big plus - being able to balance professional and personal life makes a huge difference. The internal learning platform is excellent, offering plenty of opportunities to build new skills and continue growing in your career. Overall, ServiceNow stands out as a company that cares about its people, invests in their success, and creates an environment where you can thrive.

Cons

Busy, fast-paced environment — not for everybody

Viewing 556 - 558 of 5,741 Reviews

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