ServiceNow reviews

4.1

79% would recommend to a friend

(5,738 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,738 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Sep 10, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work culture Pay Stock options

Cons

Nothing I can think of.

3.0
Sep 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Benefits Tech

Cons

None i observed till now

5.0
Sep 10, 2025

ServiceNow

Recommend
CEO approval
Business Outlook

Pros

Working at ServiceNow has been a truly positive experience. The culture is supportive and collaborative, with leadership that genuinely listens and encourages people to grow. I’ve always felt valued as part of the team, and there’s a strong sense of purpose in the work we do. Flexibility is another big plus - being able to balance professional and personal life makes a huge difference. The internal learning platform is excellent, offering plenty of opportunities to build new skills and continue growing in your career. Overall, ServiceNow stands out as a company that cares about its people, invests in their success, and creates an environment where you can thrive.

Cons

Busy, fast-paced environment — not for everybody

Viewing 553 - 555 of 5,738 Reviews

Glassdoor has 6,676 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.