ServiceNow reviews

4.1

81% would recommend to a friend

(5,680 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Sep 17, 2015

Engagement Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Rising company, growing rapidly and on a great trajectory

Cons

Growing so rapidly, resources stretched thin

5.0
Sep 15, 2015
Recommend
CEO approval
Business Outlook

Pros

Customer focus is key. Many times customers are our very best salesperson. There is a cult like following from IT. Doing the right thing for our customers is always at the forefront of our minds. We have an incredible cloud infrastructure with almost 0 downtime. If you perform sales compensation is excellent. Also the stock units are a wonderful incentive.

Cons

Sometimes it is challenging to get out of the "IT SM" "service management" "HelpDesk" box. However in the six months I have been here I see more and more customers in bracing the everything as a service, system of engagement platform.The platform is very robust and can do almost anything therefore when someone asks what does ServiceNow do it can be challenging to define.

4.0
Sep 9, 2015

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

Salary is on the low side of market

Viewing 5527 - 5529 of 5,680 Reviews

Glassdoor has 6,616 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.