ServiceNow reviews

4.1

81% would recommend to a friend

(5,682 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,682 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 3, 2015

Nice, a bit stinky

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generous quarterly bonuses Nice, smart people Been a steady/stable job for me for 5 years so far.

Cons

Lots of bureaucracy and process Very complicated and brittle environment from a technical point of view. Don't break anything! Don't got for a snack in the downstairs break room when there's a ping-pong game being played by people whose culture does not believe in wearing deodorant. PEEE-EWWWWW! Several times I've lost my appetite and decided against a snack. Good for weight loss I suppose. Work/life balance occasionally gets out of whack. You can get calls at any hour. They've gone to one of those "unlimited" vacation plans. That stinks. So you never really know how much vacation time you have and if you leave without having taken any you don't get unpaid vacation paid out. I don't understand how that is legal in CA which considers vacation as compensation but that's how they do it. They make a glorified hosted ticket system. Not exactly a sexy product. Hard to get excited about. Focus on your own individual project for inspiration.

1.0
Nov 2, 2015

Enterprise Account Executive

Recommend
CEO approval
Business Outlook

Pros

strong technology platform and technical staff

Cons

Leadership team - unethical and weak business acumen

3.0
Oct 28, 2015

Sr. IT Specialist

Recommend
CEO approval
Business Outlook

Pros

Great people and benefits. Great pay

Cons

Horrible senior management. Need to clean house

Viewing 5509 - 5511 of 5,682 Reviews

Glassdoor has 6,618 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.