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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,685 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      78% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Nov 26, 2015

      Abusive environment

      Support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      The product is awesome. I can't think of anything else positive, stocks are just ball and chain to keep you there.

      Cons

      Incompetent and abusive management and directors. For them it is the norm to insult the support engineers on a level where HR in normal companies would have ensured to discipline and/or fire the responsible people. Internal growths is fake, the job is already promised once the opening is published.

      1.0
      Nov 26, 2015

      Deplorable middle management

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock RSUs New building with awesome gym Great place to rest and vest, not for career growth. It's a job not a launching pad.

      Cons

      The products offered are amazing, and I've heard from many, many happy clients. The stock prices reflects. Frank Slootman wants "phase 3" thinking, wants everyone to go above and beyond and yet without exception my peers with titles from Senior Manager down to Analyst are being pushed down, held back and generally made stale by Directors and above. Directors and above are only brought in from the outside, in over 3 years I've never seen a promotion into this level. The directors in our BU most "rub their stink" on projects and pass upward for the C-level executive to go through everything detail x detail. There is no trust within this BU and it's extremely demoralizing.

      3.0
      Nov 20, 2015

      Stable company but lack career growth

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is strong and has been growing over the years. Stock has also been performing well.

      Cons

      No clear path toward career growth.

      Viewing 5506 - 5508 of 5,685 Reviews
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      Glassdoor has 6,621 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.