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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      81% would recommend to a friend

      (5,700 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      77% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.2

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      2.0
      Dec 19, 2016

      Company direction unclear, better tech companies to work for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance and flexibility (although this is job dependent) and good autonomous work. Worked with a great team and was empowered to make decisions. Great disruptive product.

      Cons

      Not sure where the company direction is heading, very political in management level and nepotism is all too real. No real "culture" and people are fired left and right.

      4.0
      Dec 19, 2016

      Commercial Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to exceed quote and earn well beyond OTE Great Product, loyal customers, exciting roadmap

      Cons

      High Pressure, intense sales culture. More product offerings mean more product managers trying to force their inputs during a sales cycle.

      5.0
      Dec 19, 2016

      Exciting place to be, not for the faint hearted - Sydney office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is in a fast growth phase so it makes it a very exciting place to be. The new office is nice with good views from most sides of the office. The customer support team members are friendly and helpful. They all work hard and play hard so it's a good balance. Free snacks, drinks, monthly catered lunches, stocks & health insurance are some of the perks. There are a growing number of opportunities in the Sydney office which is good.

      Cons

      Very fast paced and busy so it can take some time to get used to. Processes change very quickly and frequently so this gets tough to keep up with.

      Viewing 5413 - 5415 of 5,700 Reviews
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      Glassdoor has 6,636 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.