Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (374) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 806 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 445 reviews)); "Great people and a lot of learning" ((in 410 reviews)); "Benefits are good and fair" ((in 393 reviews)); "good pay and established brand" ((in 240 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 170 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 129 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

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ServiceNow

ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)

Bill McDermott

92% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Feb 17, 2017

Sr. Technical Support Engineer

Senior technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Awesome platform, great management, nice colleagues and super company culture!

Cons

Nothing I can think of at this point

1.0

Feb 16, 2017

Stay away!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company is doing well, but in spite of itself

Cons

It is a toxic environment. Stay away.

3.0

Feb 12, 2017

Fast pace environment, growing company, nice people, good compensation package, stocks

Financial analyst

Recommend

CEO approval

Business Outlook

Pros

Servicenow employees are nice, talented, motivated and dedicated to achieve their goals. Fast pace environment, growing company, nice people, good compensation package, stocks

Cons

Demanding environment, not the best place to have a work/ family life balance (above all if you have kids) as you need to be flexible. Working weekends is considered as normal. The job is the priority, the rest is secondary. In term of culture, the Company is performance driven, only results matter. The company has a model hire and fire, so basically they take what they need from you and then move on and…You too.

Viewing 5395 - 5397 of 5,703 Reviews

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