ServiceNow reviews

If you want to work at ServiceNow, make sure your starting salary is amazing, because for as long as you work there, it will never increase. Very cut-throat environment. In all my time there, I feared for my job - as does everyone else. Unless you were hired thanks to nepotism (which runs rampant in this company), your job is on the line every single day of the year. Colleagues disappear all the time and with no explanation. The European head of HR is one of the most cruel people I have ever worked with. Does not listen to employees, seems to love firing them.

The marketing is outdated (yes, even the new stuff), and has the vibe of a late-90s tech company. The internal systems are a nightmare - the homegrown CRM is so bad that employees regularly laugh about its lack if usefulness. Being a SaaS company that uses Microsoft Office instead of Google for Enterprise is embarrassing, but it probably makes sense given that it seems all employees are middle-aged white men. Lack of diversity - the list of enterprise sales reps is almost all white men. There is one female who leads a BU. At a recent Women in Tech lunch all panelists were asked about programs to include more women in the workforce. Where every female exec from other companies was able to site specific programs focusing on diversity, ServiceNow didn't have a single initiative. The company also hasn't committed in any way to being a good corporate citizen, with a complete lack of company-driven volunteer initiatives. Total lack of transparency - you'll never hear an executive say, "you asked and we listened!" They take surveys about internal systems and practices and then never share the results.