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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,712 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      3.0
      Dec 19, 2017

      Good company to work

      Software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stock Options, RSU, Unlimited Vacations, more exposure

      Cons

      No Promotion structure defined, Some Managers are biased, No cafeteria, No brand promotion, Less competent salary

      2.0
      Dec 18, 2017

      Positive changes weighed down by CMO

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most employees are talented and supportive. New CCO is a breath of fresh air—deliberate, strategic, and sane in a department that constantly chases its own tail. Benefits and compensation are on par for Silicon Valley and the company itself has a bright future now that we (finally!) have a CEO with vision. New leadership is beginning to invest in its culture and take a more active role in becoming a force for good in the world.

      Cons

      Unfortunately, our CMO lacks both strategy and vision, and is obviously out of his depth. To compensate, he focuses on the tactical—getting so down in the weeds and micromanagerial that those working on it are disempowered and ultimately give up trying to do what they think is best. Timelines are breakneck, burnout is high, and decisions are based on ego, not business acumen. Approval processes are a nightmare, with too many executive product stakeholders jockeying to put their own imprint (right or wrong) on every project that comes their way.

      4.0
      Dec 14, 2017

      Marketing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with creative individuals, success is a collaborative effort. Positive changes company wide are making this company an even more exciting place to be.

      Cons

      If change even positive change is difficult for you, it may not be the right fit for you.

      Viewing 5296 - 5298 of 5,712 Reviews
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      Glassdoor has 6,648 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.