ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 20, 2019

Sales

Recommend
CEO approval
Business Outlook

Pros

Great local team culture and supportive management. Everyone is motivated to continue to make this a fun and rewarding place to work.

Cons

Not a lot of career opportunities if you live/work in a remote office. It is starting to feel like working for a big company with growing middle management. Commercial decisions are not very customer cent.ric

4.0
Aug 19, 2019

Standout

Recommend
CEO approval
Business Outlook

Pros

Great company with excellent tech and culture

Cons

Normal growth pains associated with high growth companies

avatar
ServiceNow Response
6y
Thank you for taking the time to leave a review. It looks like you've moved on from your ServiceNow journey. Thanks for having been here and we wish you the best!
3.0
Aug 18, 2019
Recommend
CEO approval
Business Outlook

Pros

Good salary, benefits and workplace events

Cons

Development and training was not a focus. Rewards were given quarterly which meant that small successes were overlooked and larger projects where more senior engineers were involved were rewarded.

avatar
ServiceNow Response
6y
Thank you for your review. We agree that growth and development is an important part of any opportunity. We have rolled out more development programs, including manager training and leadership training. And, in 2018, we made LinkedIn Learning available to all employees, regardless of location. We're seeing great interest in all of those. Also, we have moved to a twice-yearly assessment and bonus structure, which is in line with our aspiration to build a great, enduring company. We'll continue to invest in technology to help our employees work efficiently and effectively as well.
Viewing 5065 - 5067 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.