3.0
Aug 30, 2023
Recommend
CEO approval
Business Outlook
Pros
Passionate customers and high renewal rates across the board. Strong ecosystem to assist with each phase of the sales process. Solid onboarding. Good work / life balance. Great people working here. Brand name recognition. OTE is strong...if you can hit it.
Cons
Having lots of customers inevitably comes with oversaturated accounts. Most organizations aren't leveraging the full (or even half) the capabilities that they've purchased, which makes it difficult to cross sell / upsell. Quotas were high and the metrics behind setting them were flawed. Many 7 / 8 figure deals still being closed, though the big wins are dwarfed by the number of reps who don't have line of sight to hit their quotas based on their account decks / TAMs.