ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jul 30, 2013

Great career growth opportunities!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free lunch on Fridays Competitive pay Lots of learning opportunities Friendly people Ability to reach out for help Best in class Up and coming

Cons

Boys club mentality Disorganized management/ HR Lots of internal politics California centric Complete lack of diversity in the workplace

3.0
Oct 6, 2012
Recommend
CEO approval
Business Outlook

Pros

macbook pro. If you'd like to do and fix things, you've a lot to do here. yet nobody will notice, as they have too many layers of managers above you basking in the glory.

Cons

Too many managers, a significant source of crowd rabble rabble. No signs of HR dept, except in your offer letter. Bad on call life, work life balance is a joke. No career/employee development. [why bother when they can hire more managers by the boatloads?} health, dental etc are just so-so, nothing exemplary in that front.

2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Compensation, good communication from top leadership, solutions are solid so you can stand behind what you sold.

Cons

Not that same ServiceNow I joined 7 years ago. Unfairly judged and pressured out at the end of a strong career.

Viewing 451 - 453 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.