ServiceNow reviews

4.1

79% would recommend to a friend

(5,731 total reviews)
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Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,731 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Oct 24, 2025

Great benefits, good culture

Recommend
CEO approval
Business Outlook

Pros

Onboarding is a very thorough process, they really take the time to ensure you know about your role and the company before assigning you to customers.

Cons

Just like any big org, there is a lot of information and many places to find it, so it can get a little confusing, but the everyone has been helpful in sharing information.

3.0
Oct 24, 2025

Manager

Recommend
CEO approval
Business Outlook

Pros

Learning and development, advanced technology

Cons

Work culture, job security, leadership communication on goals

Viewing 448 - 450 of 5,731 Reviews

Glassdoor has 6,669 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.