ServiceNow reviews

4.1

79% would recommend to a friend

(5,730 total reviews)
avatar

Bill McDermott

91% approve of CEO

74% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,730 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Nov 6, 2025
Recommend
CEO approval
Business Outlook

Pros

- Strong Compensation & Benefits: Competitive salaries, stock options, and comprehensive benefits packages are frequently cited by employees. - Global Presence & Stability: With a strong customer base across Fortune 500 companies, ServiceNow offers stability and international career opportunities. - Inclusive Culture: The company emphasizes diversity, equity, and inclusion, with employee resource groups and initiatives to support underrepresented communities.

Cons

- High Performance Pressure: As a fast-growing tech company, expectations are demanding. Employees often face tight deadlines and ambitious targets. - Rapid Change: The company evolves quickly, which can be exciting but also overwhelming for those who prefer stability. - Workload & Stress: Some roles, particularly in sales, engineering, and customer success, can involve long hours and high stress.

Viewing 415 - 417 of 5,730 Reviews

Glassdoor has 6,668 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.