ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
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Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Nov 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay in comparison to PMM roles at other companies

Cons

Nearly every executive has a massive ego. Lack of growth opportunities. Not one person is happy.

5.0
Nov 14, 2025

Good culture

Recommend
CEO approval
Business Outlook

Pros

Great culture. Great support from management. Collaborative environment with with manager coaching. Great work life balance

Cons

slow career progressions which means slow salary growth

4.0
Nov 13, 2025

Best Work/Life Balance

Recommend
CEO approval
Business Outlook

Pros

Flexible schedules, pay, and remote environment offered (depending on position and proximity to onsite locations).

Cons

Feels like departments are siloed. Never-ending organization structuring,

Viewing 403 - 405 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.