ServiceNow reviews

4.1

80% would recommend to a friend

(5,728 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,728 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 16, 2025

Income

Recommend
CEO approval
Business Outlook

Pros

Good company but for sales it's entirely dependent on the right territory

Cons

entirely dependent on the right territory

5.0
Nov 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Full of flexibility and if you raised your hands for something, usually will receive supports around.

Cons

Communication tool has room to improve.

3.0
Nov 15, 2025

great products

Recommend
CEO approval
Business Outlook

Pros

great products and good people

Cons

constant change especially in leadership

Viewing 400 - 402 of 5,728 Reviews

Glassdoor has 6,666 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.