Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (375) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (110) , Account Executive (108) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 784 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 441 reviews)); "Great people and a lot of learning" ((in 412 reviews)); "Benefits are good and fair" ((in 401 reviews)); "Good pay and worklife balance" ((in 256 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 175 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 131 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 47 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 30 reviews)); "they do not walk the talk on DEI and layoffs." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

What are the top reviewed ServiceNow locations?

München , Frankfurt am Main , Berlin , Düsseldorf , Hamburg , Stuttgart

Skip to content Skip to footer

Notifications

ServiceNow

ServiceNow reviews

4.1

80% would recommend to a friend

(5,712 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,712 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

3.0

May 5, 2023

VPs wave killed the vibe

Principal security engineer

Recommend

CEO approval

Business Outlook

Pros

- probably the best company I have ever worked for; great vibe (until 2019) - young, open, diversified, collaborative - decent product (but with BUTs)

Cons

- between 2019-2022 hired too many higher-ups from Microsoft and fintech; lots of old-fashioned corporate attitudes, conflict seekers, control freaks, bad listeners, and setting back many programs by 6-24 months because they want everything 'agile', including operations, and following every single C-level fad instead of letting people fly - product is java- and javascript-centric; c'mon, it's a dead end, down the line - too big to be acquired, too small to matter long time

1.0

Jul 25, 2022

Average company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy work for those looking to coast.

Cons

Lack of real technology or innovation.

1.0

Jun 16, 2022

Leadership Challenges

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Strong stock, large company, good perks

Cons

Leadership is disgruntled, disorganized, and frustrated. No strong direction - just a lot of rah rah.

Viewing 343 - 345 of 5,712 Reviews

Jobs at ServiceNow

Customer Success Executive

München

View job

Solution Sales Executive - Moveworks

Berlin

View job

Senior Solution Sales Executive - Moveworks

Berlin

View job

Enterprise Account Executive, Bundeswehr

Düsseldorf

View job

Customer Success Executive, Public Sector

Düsseldorf

View job