Salesforce reviews

4.1

79% would recommend to a friend

(22,484 total reviews)
avatar

Marc Benioff

80% approve of CEO

70% positive business outlook

Salesforce has an employee rating of 4.1 out of 5 stars, based on 22,484 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

22K reviews
5.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits, Salary, Coaching, Product, Amenities

Cons

Culture not as it used to be last FY, sometimes feels like politics are starting to play a bigger role

3.0
Sep 2, 2023

Would not join at this time. Ohana is dead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Mostly outstanding colleagues on IC level - Innovative products and company - Easy approach to customers based on reputation - compensation good if lucky with alligned customers - additional benefits, education, fitness, shares

Cons

- since 2023 there is nothing of the old outstanding culture left. Values not existing anymore - cannibalization between sales departments. Working towards same goal, but only one can benefit - 1st and 2nd line management (Dublin based) completely useless. Only KPI driven, no impact, no learning, often no understanding of the real business. - high quoatas based on past, not present. Always behind or not good enough even if hit. Demotivating. - management unable to cope, new decesisons every week. Cant plan for success anymore. - political games - high pressure atm, working here isnt fun anymore - very few career development opportunities since 12 months

4.0
Aug 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is above average; Salesforce is too big to be acquired by anyone; Public image is exceptional - especially in the Bay Area; Products are State of the Art in many areas; unlikely to fail for a long time; unbroken record of continuous growth

Cons

Culture has tanked after the massive layoffs in 2022/2023: politicking and backstabbing has always been an issue, and while being addressed it has increased massively after the layoffs as people are afraid for their jobs. There was no structure to the layoffs and a ton of critical & successful people were being let go - so everyone basically is afraid of being next. Salesforce is in a constant process of restructuring. The larger we've become the less likely it is to be able to have any way of impacting your trajectory. If you're lucky enough to stay in the same role for longer than 18 months, it's very likely that your management will have changed during that time. Branding yourself is therefore critical. If you're not successful in building your brand aggressively, you'll end up just being shuffled around with no say in the matter. Career planning is almost impossible because of that. No matter what role you apply for: it won't be the same in 12 months and you might end up doing something completely different over just a few years - if you want to or not. As we've grown to a real enterprise, micro management has taken hold. Salesforce used to operate on a system of trust and avoiding administration: needed to travel? just do whatever is necessary, the company trusted you to not overspend - results were what mattered. Nowadays it's like all other large enterprises: multiple approvers for every parking ticket and travel restrictions en masse. Traveling to customers was easy and encouraged, today it's unreasonably hard to travel.

Viewing 10 - 12 of 22,484 Reviews

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