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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,618 total reviews)
      avatar

      Jason Maynard

      33% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      3K reviews
      5.0
      Sep 20, 2018

      A mission that matters

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - our mission to close the gaps mean we are in the business of making people lives better - our 4 experiences vision is really neat and equal parts real and aspirational - good products, good sales team that is focused on solving customers' problems - everywhere you look, wonderful people - TACOS

      Cons

      - fast growth means things are breaking - process and hiring not keeping up with growth; this is stressful and fun - need more diversity; it's a priority and we talk about it and work on it, but we're like other tech companies in that we have a ways to go.

      avatar
      Qualtrics Response
      7y
      Whew... love this review! YOU get it! We appreciate your candid feedback and the notice that we are working on things where we have room for improvement. Thank you for the feedback!
      5.0
      Sep 20, 2018

      General

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great technology, great leadership from headquarter. Very focused on work-life balance.

      Cons

      Growing a company quickly always cause challenges.

      2.0
      Sep 18, 2018

      Ok for a first job

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The one thing Qualtrics gets right is that they hire really good people. You get a lot of support from people on the same level as you.

      Cons

      Incredibly high turnover rate. More focused on bringing in new staff than retaining the staff they already have. For a company claiming to be THE experience management company they give an incredibly poor employee experience. Employees constantly raise this in exit interviews but nothing seems to be acted on. Whenever a large number of negative reviews are left on glassdoor recruitment go round asking employees to leave positive reviews. The management with a few exceptions is also incredibly poor with managers trying to scare and threaten their teams into doing well rather than coaching. The company may be doing well globally but these results are not being in Europe with a very small number of reps hitting target.

      avatar
      Qualtrics Response
      7y
      Thanks for your feedback. I’m sorry to hear you don’t feel we adequately listened to your feedback in your time with us. We do run regular employee feedback surveys — in fact the latest engagement survey went out just last month — and the door is always open to take any concerns to managers and senior leaders. We’re working hard to take action off the back of what our employees say and in the last 12 months we put in place a lot of programs to address concerns around topics like career development, diversity and inclusion, training and support etc. We are growing at a rapid pace in Europe, but however fast we grow, we know we’ll only achieve our goals with all our employees rowing in the same direction.
      Viewing 2161 - 2163 of 2,618 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,880 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.