OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)
avatar

Debby Soo

80% approve of CEO

77% positive business outlook

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

670 reviews
1.0
Mar 20, 2021
Recommend
CEO approval
Business Outlook

Pros

- Decent people to work with. - Decent pay for entry-level work.

Cons

- Micromanagement: expect every single thing you do to be monitored and under a microscope. Breaks are ridiculously short for call center work. - You have to work weekends. No life/work balance at all. - Politically infused: if you are not a liberal, be prepared to be ostracized for differing views. BLM and LGBTQ are forced upon you, despite your religious or personal beliefs. Diversity only applies to political agenda and nothing outside of it. - Inappropriate conduct from supervisors; lack of professionalism in the work place. - Limited mobility - Biased, unclear and subjective assessments on employee performance based on "Pillars of Excellence". No room for authenticity or personal creativity, but required to conform. - Poor communication from supervisors - Expect to experience burnout from a steady influx of angry customers.

2.0
Jan 19, 2020
Recommend
CEO approval
Business Outlook

Pros

The diversity amongst the client base absolutely fascinating and an incredible joy to work with.

Cons

The ideology of OpenTable’s in house culture is truly ideal yet the true benefactors of that curtesy can be often extended to only a select group of individuals. Many of the empty’s things are considered top tier happen to be sub level at best.

2.0
Nov 22, 2016

Short Sighted

Recommend
CEO approval
Business Outlook

Pros

Most of the engineers are quite enjoyable to work with. All talented and helpful. I am still friends with many of the people I worked with while there. OT was also great for continual learning. Supporting the team with books and conferences.

Cons

The business structure and hierarchy is larger than needed and rarely hears things from the bottom. OT also chose to close a branch office (the one I worked at) with no real investigation into the work that we did. Then proceeded to wait until the last week of our employment to actually care about transition. (At which point they panicked) The conglomerate (Priceline Group owns OpenTable, each with their own CEOs), didn't work. It might be a failure to communicate, but having two CEOs on top of a board and shareholders felt like it stifled innovation, but having too many layers of approval and blame caused nothing to happen.

Viewing 25 - 27 of 670 Reviews

Glassdoor has 721 OpenTable reviews submitted anonymously by OpenTable employees. Read employee reviews and ratings on Glassdoor to decide if OpenTable is right for you.