Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 93 reviews)); "Good benefits overall" ((in 59 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Poor management" ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Training is 2 weeks then they put you on the floor." ((in 10 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

2.0

Nov 24, 2021

Toxic environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Good company benefits - Food, snacks

Cons

- Poor management - Toxic work environment - Lack of diversity - Fake niceness - Mundane tasks

2.0

Nov 11, 2021

OpenTable Australia, looks good from the outside but then you see behind the curtain

Restaurant relations

Recommend

CEO approval

Business Outlook

Pros

The non management team are amazing, real family culture. The customers for the most part are great to work with.

Cons

The Australian country managers are some of the worst people managers I have worked with. Micro management is prevalent. Staff are told to lie and misinterpret stats to make it look like the customer is seeing real growth from the network.

3.0

Oct 21, 2021

good social vibe, bad management

Analyst

Recommend

CEO approval

Business Outlook

Pros

drinks, pool table, socialising, events, team building, good company for cv

Cons

poor management, poor communication across senior management and also poor communication via head offices and uk offices.. Would have been great if this was sorted out, however they recently merged with KAYAK, who seemed like they would potentially improve these issues..

Viewing 253 - 255 of 669 Reviews

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