Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 91 reviews)); "Benefits are great" ((in 61 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 52 reviews)); "Good pay and my co" ((in 28 reviews)); "Great people and teams all around" ((in 28 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 26 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Mar 28, 2022

Great Culture

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great place to work with great product and culture

Cons

Very little room for upward growth as the same people have stayed in mid management roles for years

5.0

Mar 10, 2022

Great Start, New Opportunities

Account executive

Recommend

CEO approval

Business Outlook

Pros

The AE New Hire Training was very effective and helped prepare me for going into the field and start pitching to restaurant operators based in the anatomy of a sale at OT.

Cons

No formal salesforce training to follow up the NHT. I was encouraged to get in the field and figure that out as it came. I reached out to some veterans on my team for help but that took a lot of time and was reactive. I have not attended/shadowed a veteran AE in their market to see time management, pipeline management, Forma management, or sales meetings drop-ins or calls. I am a hands on learner and think that I would stand to benefit greatly from going to someone else's market to see the model behavior. Right now OT is sending people to my market to watch me, which is good, but in my opinion backwards.

5.0

Jan 30, 2022

Review

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

Shifts, Organization, and the support.

Cons

I can't seem to think of any Cons.

Viewing 250 - 252 of 669 Reviews

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