Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 90 reviews)); "Benefits are great" ((in 60 reviews)); "Work life balance is great" ((in 55 reviews)); "Great people and teams all around" ((in 33 reviews)); "Good pay and my co" ((in 23 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 29 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews)); "Wouldn’t be surprised if it was favoritism and they pick and choose who does what." ((in 5 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(670 total reviews)

Debby Soo

80% approve of CEO

77% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 670 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

670 reviews

1.0

Mar 24, 2017

Sad place to work.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good work space and snacks. They provide an RTD Eco pass

Cons

Disorganized, LOW pay because they re-branded the position as Customer Service Rep instead of Technical Service Rep. This IS a Tech position! Supervisors don't know what they're doing (except two who came from the previous outsourced provider). Incompetent management. UNDER STAFFED!

1.0

Feb 27, 2017

Hands down WORST place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people/employees and the pool table

Cons

Leadership team has no clue on how to steer this ship and has no clear tangible goals. HR team that turns a blind eye as to why there's so much churn in the company. No one really cares to dig deep into the problems but rather believes everyone is replaceable. Absolutely NO career growth and if you don't leave you'll die here like the dinosaurs.

OpenTable Response

We appreciate you taking the time to write a review. We’re open to feedback, so if you wish to express any specific ideas on how we could improve, please reach out to your former HR Business Partner. Thanks!

2.0

Feb 25, 2017

A very disorganized and frustrating place to work with high rate of churn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's always a ton of booze if you're into that

Cons

Leadership keeps changing, a lot of employee churn, no clear process across teams, the quality of work that gets launched is abysmal, feels like no one is actually invested in the product

Viewing 19 - 21 of 670 Reviews

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