Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 63 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 51 reviews)); "Great people and teams all around" ((in 29 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 27 reviews)); "My manager was also absent for 75% of my probation period." ((in 15 reviews)); "Upper Management is constantly changing" ((in 7 reviews)); "Very cliquey and favoritism is apparent." ((in 7 reviews)); "poor communication to staff (especially those remotely based)." ((in 6 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

75% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Career opportunities

3.8

Senior management

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

3.0

Jan 26, 2024

Competitive pay, questionable processes.

Customer support supervisor

Recommend

CEO approval

Business Outlook

Pros

It was remote, relaxed environment for the most part

Cons

Lack of support. They don't set you up for success. Once management have a perception of you it never changes, closing the door for any possible opportunities.

4.0

Jan 16, 2024

Good Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The management is flexible to life and work balance. The co-workers were encouraged to be respectful and courteous to each other as well as to the customers. Very good benefits.

Cons

The weekday employees and account managers take a week off twice a year, with no acknowledgment to the lower workers working 24/7 who must handle the customers. There used to be comp days given to the lower employees but when I left, that was taken away. The upper corporate managers promised no layoffs, however, nearly 60 employees were laid off abruptly in 2023.

5.0

Jan 5, 2024

Avoid this

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

good pay but not worth it

Cons

Stress and lot of pressure, supervisor talks about you in meetings

Viewing 157 - 159 of 669 Reviews

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Jobs at OpenTable