Does OpenTable pay their employees well?

According to anonymously submitted Glassdoor reviews, OpenTable employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at OpenTable. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at OpenTable?

78% of OpenTable employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated OpenTable 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at OpenTable?

Customer Service Representative (45) , Account Manager (43) , Account Executive (33) , Customer Service Representative (CSR) (26) , Customer Support Representative (20) , Senior Software Engineer (15) , Software Engineer (15) , Onboarding Specialist (8) , Sales Development Representative (SDR) (8) , Inside Sales Representative (7) , Sales (7) , Director (6) , Analyst (5) , Finance (5) , Manager (5)

What are the pros of working at OpenTable according to real employee reviews?

"Met some great people and social life was not bad" ((in 95 reviews)); "Good benefits overall" ((in 58 reviews)); "Work life balance is good in Operations as one is required to operate only during IST hours." ((in 48 reviews)); "Great people and teams all around" ((in 31 reviews)); "Good pay and my co" ((in 21 reviews))

What are the cons of working at OpenTable according to real employee reviews?

"Management seems incompetent." ((in 24 reviews)); "Senior leadership has no idea what they are doing" ((in 14 reviews)); "My manager was also absent for 75% of my probation period." ((in 14 reviews)); "Training is 2 weeks then they put you on the floor." ((in 12 reviews)); "Upper Management is constantly changing" ((in 7 reviews))

What are employees saying about OpenTable layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about OpenTable layoffs and their outlook for job security at OpenTable in 2026.

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OpenTable

Part of Booking Holdings

OpenTable reviews

4.1

78% would recommend to a friend

(669 total reviews)

Debby Soo

77% approve of CEO

76% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Work/Life balance

4.2

Compensation and benefits

4.1

Culture & values

3.9

Senior management

3.9

Career opportunities

OpenTable has an employee rating of 4.1 out of 5 stars, based on 669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The OpenTable employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

669 reviews

4.0

Sep 13, 2024

My experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Family work environment is great

Cons

Management acts like they truly care but at the end of the day it’s still a job.

1.0

Sep 10, 2024

Great product, Subpar Exec/Sr Leadership & stability

People leadership

Recommend

CEO approval

Business Outlook

Pros

OpenTable promotes a culture where employees are encouraged to be their most authentic selves. Competitive salary and comprehensive benefits. Generous time off, providing a solid work-life balance.

Cons

Frequent organizational changes and layoffs, especially in the US and EMEA, as cost-saving measures to move work for cheaper labor. Constant rumors of restructuring, leading to job insecurity. Leadership, especially at the executive and VP levels, often makes hasty decisions to chase the next shiny trend, leaving current projects unfinished. George SVP of Service Org leadership has been stagnant, creating a challenging environment for promising leaders within his organization. Some say "His org is where good leaders go to die" Negative impressions, especially with Amy the CRO, can result in career-limiting repercussions that are hard to shake.

3.0

Sep 4, 2024

Passionate People

Account manager

Recommend

CEO approval

Business Outlook

Pros

focused folks creative problem solving great resources

Cons

not always thinking of restaurants first some decisions I cannot personally stand alongside, namely with some of the cover charge situations not the best 401k plan, no company stock options, not the best healthcare options, took away summer fridays

Viewing 118 - 120 of 669 Reviews

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