Great product, Subpar Exec/Sr Leadership & stability - People Leadership OpenTable Employee Review

1.0
Sep 10, 2024
Recommend
CEO approval
Business Outlook

Pros

OpenTable promotes a culture where employees are encouraged to be their most authentic selves. Competitive salary and comprehensive benefits. Generous time off, providing a solid work-life balance.

Cons

Frequent organizational changes and layoffs, especially in the US and EMEA, as cost-saving measures to move work for cheaper labor. Constant rumors of restructuring, leading to job insecurity. Leadership, especially at the executive and VP levels, often makes hasty decisions to chase the next shiny trend, leaving current projects unfinished. George SVP of Service Org leadership has been stagnant, creating a challenging environment for promising leaders within his organization. Some say "His org is where good leaders go to die" Negative impressions, especially with Amy the CRO, can result in career-limiting repercussions that are hard to shake.

Explore other reviews about OpenTable

5.0
Mar 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work - really good work life balance and culture.

Cons

Not much to say, everything is good

1.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

* It's a great brand * Great partners * Decent product with strong distribution

Cons

* Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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