Lightspeed reviews

3.5

61% would recommend to a friend

(1,075 total reviews)
avatar

Dax Dasilva

76% approve of CEO

50% positive business outlook

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,075 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Apr 15, 2024

Good company to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company culture to settle in

Cons

- No clarity in leadership

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Lightspeed Response
2y
Hi, thanks for taking the time to review! Thanks also for the impact you’re no doubt making in your 4+ years so far at Lightspeed. It's great to hear that you enjoy the company culture. If you’d like to have a conversation about clarity from our leadership, we’d encourage you to reach out to your manager or People Business Partner for a chat about this to put you in the picture more or give you clarity about our direction. We value all feedback to continuously improve and want to provide a great employee experience. Thanks again
1.0
Mar 25, 2024

Just an interview but wow.

Recommend
CEO approval
Business Outlook

Pros

I can't really think of any after what I have just been through in this interview process. ~ The benefits seemed good?

Cons

Timeline 19th February apply for what seems like a good position at Lightspeed in London The 23rd of February is set for interview stage 1, 15 mins before the interview, email saying "We haven't finalised the position and would like to talk to you tomorrow", I return email, saying ok let's try tomorrow or potentially another day this week. No response... 4th March, ok we have made the decision to make the interview final and would like to speak to you. 8th March second stage interview... "Ok, we would like to allow you to do a third stage interview test with us". 11th March, we are giving you two days to do the test for us (this is quite a complex document, but due to previous training, I was able to complete the document sufficiently), again, I have been given two days to complete which I created was a 16-page marketing document. A few days pass I have sent now two very nice emails, just asking for feedback. 22nd March. The most robotic reply I think I have ever been given saying I was not given the job. It is not the fact that I wasn't given the position that erks me, but the fact that Lightspeed gave me no feedback, and treated me like the underside of their boot, quite frankly I am glad I didn't get the position now and would tell others to stay well clear of this company. I want to highlight between these facts a couple others that I have seen echoed on here about how this company treats people only like statistics, NEVER ONCE, did they get my name right! NEVER ONCE, were they on time. NEVER ONCE, did they give me anything valuable to take away with me, they just clicked a load of buttons and were done with it. My advice, stay away, this is how it starts, definitely not one to go with.

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Lightspeed Response
2y
Hi there, thank you for taking the time to leave this review. We pride ourselves on offering a great candidate experience and we are disappointed to hear that this was your experience. We will look into this to find out what happened. If you are open to it, we’d like to understand the details behind what you’ve said here if you could reach out to our confidential email, people@lightspeedhq.com to give us specific details.
3.0
Dec 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Good experience Incredible diversity International company Unlimited PTO Benefits were good Always new opportunity

Cons

Pay is pretty low compared to industry standards Unless you live in Montreal you don’t get to understand the real culture They have acquired so many companies and are still integrating their teams

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Lightspeed Response
2y
Hi, thanks for your review and for the contribution you made during your time with us. Thanks for all the positive feedback on your experience! In terms of the cons, our aim is to create a unified and inclusive culture that values the contributions of all employees, regardless of their office, region or initial company of acquisition - given we have grown at pace in the past few years, we know that this will take time. Your feedback is valuable as we strive to strengthen our culture across the organization.
Viewing 286 - 288 of 1,075 Reviews

Glassdoor has 1,211 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.