Does Lightspeed pay their employees well?

According to anonymously submitted Glassdoor reviews, Lightspeed employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Lightspeed. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lightspeed?

61% of Lightspeed employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lightspeed 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Lightspeed?

Account Executive (54) , Sales Development Representative (SDR) (37) , Account Manager (36) , Sales (28) , Support Specialist (25) , Software Developer (24) , Implementation Consultant (19) , Software Engineer (18) , Senior Software Engineer (15) , Customer Support Specialist (14) , Technical Support Specialist (14) , Product Manager (13) , Technical Support (13) , Manager (12) , Customer Success Manager (11)

What are the pros of working at Lightspeed according to real employee reviews?

"Working remotely is a great benefit" ((in 135 reviews)); "Lots of genuinely great people" ((in 114 reviews)); "The culture was great" ((in 98 reviews)); "My team was great." ((in 49 reviews)); "great office" ((in 36 reviews))

What are the cons of working at Lightspeed according to real employee reviews?

"Poor Management Bad Management" ((in 51 reviews)); "Low salary when benchmarked against what similar tech companies pay" ((in 37 reviews)); "People leaving and layoffs are common." ((in 26 reviews)); "There are some great managers in this company, but they are few and far between and usually don’t stay very long." ((in 21 reviews)); "Sometimes hours are long sometimes" ((in 14 reviews))

What are employees saying about Lightspeed layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lightspeed layoffs and their outlook for job security at Lightspeed in 2026.

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Lightspeed

Lightspeed reviews

3.5

61% would recommend to a friend

(1,071 total reviews)

Dax Dasilva

76% approve of CEO

50% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.6

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,071 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Aug 26, 2024

Go only if you are desperate

Product manager

Recommend

CEO approval

Business Outlook

Pros

Established processes because of past history. Very easy to sit back and go with the flow - management expects no results.

Cons

Disorganised org, no direction, management is clueless and doesnt have clear goals, no strategy, no gtm. Apply only if you are desperate or want nothing of your career.

Lightspeed Response

Hi there, thank you for taking the time to leave a review. We are sorry to hear your feedback around management. We are always open to feedback and would encourage you to reach out to our confidential email, people@lightspeedhq.com. Wishing you all the best in your next career step.

4.0

Aug 25, 2024

Nice company, good benefits

Senior manager, software development

Recommend

CEO approval

Business Outlook

Pros

Good benefit with unlimited holidays. Growth opportunity

Cons

A collection of different companies with different processes. Poor collaboration

Lightspeed Response

Hi there, thank you for taking the time to leave a review. It's great to hear that you enjoy our benefits and feel that there are growth opportunities - we know that this is really important to our people. With regards to collaboration, we’d encourage you to speak with your leader about this or even reach out to your People Business Partner. Thanks again for your review

5.0

Aug 25, 2024

Great Onboarding and Supportive Culture

Quality specialist i

Recommend

CEO approval

Business Outlook

Pros

Supportive management, clear onboarding process, great mentorship, and genuine care for employees.

Cons

So far, I have not encountered any downsides.

Lightspeed Response

Hi there, thank you for the 5 star review! We are really happy to hear that you feel so supported in joining Lightspeed - we hope that this continues throughout your career with us.

Viewing 268 - 270 of 1,071 Reviews

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